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Store policy

YOUR INFORMATION

Privacy

This policy explains the information used when you browse the Salt Rag storefront, save items in your bag, or continue to Shopify checkout.

Effective October 3, 2026

INFORMATION USED BY THIS STOREFRONT

This storefront requests product availability, prices, and market information from Salt Rag’s commerce service. Basic technical information such as your IP address, browser type, device information, and requested pages may be processed in ordinary server logs to operate, secure, and troubleshoot the site.

Items in your bag and an optional order note are stored in your browser so they remain available if you return. Selected products and quantities are also sent to Salt Rag’s commerce service and Shopify to check current prices and automatic discounts while you shop. Your order note is sent when you start checkout.

SHOPIFY CHECKOUT

Checkout and payment are provided by Shopify. When you continue to checkout, Shopify and its payment providers may collect contact, delivery, billing, payment, transaction, device, and usage information to complete and protect your order. Shopify’s own privacy notices and the notices shown at checkout also apply.

Salt Rag does not collect or store your payment-card number in this storefront.

CONTACT PATHS

Email inquiries go to hello@saltrag.com through your own email service. Include only the information needed to answer your question; do not send payment-card details. This storefront does not collect contact-form or newsletter submissions.

HOW INFORMATION MAY BE USED

  • To display the catalog and maintain your shopping bag.
  • To create and fulfill an order when you choose to check out.
  • To prevent fraud, protect the storefront, and diagnose service problems.
  • To comply with legal obligations and respond to lawful requests.

SHARING + RETENTION

Information may be shared with Shopify, payment providers, hosting and infrastructure providers, shipping carriers, and professional advisers only as needed to operate the store, fulfill orders, protect legal rights, or comply with law. Each provider handles information under its own terms and privacy practices.

Order and transaction records may be retained as required for fulfillment, accounting, tax, fraud prevention, dispute handling, and legal compliance. Browser-stored bag information remains on your device until you remove it or clear your browser storage.

YOUR CHOICES + QUESTIONS

You can remove items from your bag or clear browser storage at any time. Depending on where you live, you may have rights to request access, correction, deletion, or restriction of certain personal information.

For an order or privacy request, use the customer-support contact provided in your order confirmation. Include enough information to identify the order or request, but do not send payment-card details.

Need help?

Contact Salt Rag

Email hello@saltrag.com. For an existing order, include your order number.

Email Salt Rag